Legal and privacy

Privacy Policy

This policy explains what information we collect, why we use it, who it may be shared with, and how you can exercise your rights.

Last updated:

Organization responsible

The organization responsible for information collected through this site is:

Índice Technologies Inc.
130 King St W, Toronto, ON, M5X1E3, Canada
contacto@indiceapp.com

Our commitment

At Indice, we protect the personal information we receive through our website, forms, demo requests, commercial communications, and processes related to our platform. We process data in a limited, proportional way to provide information, support, and business services.

Information we may collect

Depending on how you interact with Indice, we may collect:

  • Contact details such as name, email address, phone number, country, and company.
  • Messages, questions, demo requests, and commercial preferences.
  • Registration information or interest in plans, modules, and services.
  • Technical data such as IP address, browser type, device, date, time, logs, and pages visited.
  • Data generated by cookies, analytics, or similar technologies.
  • Information needed for security, abuse prevention, and site protection.
  • Payment or billing data when applicable, mainly processed by external providers such as Stripe or the app.indiceapp.com platform.

How we use information

  • Respond to information, contact, support, or demo requests.
  • Follow up commercially with prospects and interested companies.
  • Manage registrations, trials, plans, payments, or implementation when applicable.
  • Send communications related to Indice, always in accordance with applicable law.
  • Improve the website, measure performance, understand usage, and optimize campaigns.
  • Protect site security and prevent spam, fraud, unauthorized access, or abuse.
  • Comply with legal, tax, contractual, or authority requirements.

Who we may share information with

We do not sell personal information. We may share it in a limited way with providers and partners that help us operate the site and provide services.

  • Hosting, infrastructure, security, and storage providers.
  • Email, form, CRM, support, or commercial communication services.
  • Analytics, measurement, advertising, or site improvement tools.
  • Payment processors, including Stripe, when a user starts a payment or subscription.
  • The app.indiceapp.com platform when registration, trial, or service is managed through that application.
  • Competent authorities when there is a legal obligation or valid request.

International transfers

Indice Technologies Inc. operates from Canada and may use providers located in Canada, the United States, Mexico, Colombia, or other countries. By submitting information, you acknowledge that your data may be processed outside your country of residence under reasonable safeguards.

Retention

We retain information only as long as necessary for the purposes described, commercial relationships, requests, security records, or legal obligations. When it is no longer needed, we seek to delete or anonymize it.

Cookies and analytics

The site may use cookies, local storage, logs, and analytics tools to remember preferences, measure visits, improve content, and protect forms. You can configure your browser to block cookies, although some functions may be affected.

Security

We apply reasonable measures to protect information, including access controls, form validation, abuse protection, and restrictions on sensitive files. No system is completely infallible, so we cannot guarantee absolute security.

Your rights

Depending on your country, you may have rights to access, correct, update, delete, object, port, withdraw consent, or limit the use of your data.

  • Request access to personal information we hold about you.
  • Ask us to correct or update incomplete or inaccurate data.
  • Request deletion when legally appropriate.
  • Object to or withdraw consent for commercial communications.
  • Raise concerns with the competent privacy or data protection authority.

To exercise rights, write to contacto@indiceapp.com. We may request additional information to verify your identity and handle the request securely.

Minors

The Indice site and services are intended for businesses and adults. We do not intentionally seek to collect information from minors.

Changes to this policy

We may update this policy to reflect legal, operational, or technological changes. The current version will be posted on this page with its update date.

Privacy contact

For questions, requests, or concerns about privacy and personal data processing, you can write to contacto@indiceapp.com.

Contact privacy